Terms and Conditions – Divine Crafts India

Welcome to Divine Crafts India, your trusted online store for premium handicrafts, handmade products, and traditional art. By using our website(https://divinecraftsindia.com (http://divinecraftsindia.com) and purchasing our products, you agree to abide by the terms and conditions outlined below. Please read them carefully before using our services.

General Information

  • “We”, “Our”, and “Us” refer to Divine Crafts India.
  • “You” or “Customer” refers to the user, visitor, or buyer of our website.
  • These Terms & Conditions govern the usage of our website, online shopping services, payment, delivery, and returns.

Products and Services

  • We specialize in handcrafted and handmade products, which may have minor variations in color, design, and texture. These variations are natural and highlight the authenticity of Indian handicrafts.
  • Product descriptions, images, and details are provided to the best of our ability, but slight differences may occur.

Pricing and Payments

  • All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes, unless stated otherwise.
  • We accept secure online payments through Credit/Debit Cards, Net Banking, UPI, and Wallets.
  • Payment must be completed at the time of purchase.
  • Divine Crafts India reserves the right to update or modify prices without prior notice.

Shipping and Delivery

  • We deliver across India and to select international locations.
  • Orders are usually processed within 2–4 business days. Delivery timelines may vary based on your location and courier availability.
  • You will receive a shipping confirmation email with tracking details once your order is dispatched.
  • Any delays caused by courier partners or customs (for international deliveries) are beyond our control.

Returns, Refunds & Cancellations

  • Since our products are handmade with care, returns are only accepted in case of damaged or defective products.
  • If your product is damaged during transit, kindly notify us within 48 hours of delivery with the necessary proof (images/videos).
  • Refunds will be initiated only after inspection and approval.
  • Cancellations must be requested within 24 hours of placing the order. After dispatch, orders cannot be cancelled.

Intellectual Property Rights

  • All content on this website—including product images, descriptions, text, logo, and design—is the intellectual property of Divine Crafts India and protected under copyright laws.
  • Unauthorised use or reproduction of our content is strictly prohibited.

Limitation of Liability

  • Divine Crafts India shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • We ensure all products are safely packaged, but slight imperfections are inherent to handmade items.

Privacy Policy

  • We respect your privacy. All personal information shared during purchase or website use will be kept confidential and used only to process your orders and improve services.
  • We do not share your information with third parties without your consent, except as required by law.

Governing Law

  • These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in [Ghaziabad, Uttar Pradesh].

Contact Information

For queries, support, or complaints, please reach us at:

Divine Crafts India
Email: info@divinecraftsindia.com
Phone: +91- 98999 62288