Introduction
At Divine Crafts India, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://divinecraftsindia.com, make a purchase, or interact with us. By using our website, you agree to the practices described below.
Information We Collect
We may collect the following types of information:
- Personal Information
- Name, email address, phone number, shipping/billing address, and payment details when you place an order.
- Non-Personal Information
- Browser type, IP address, device details, and browsing activity (collected via cookies and analytics).
- Payment Information
- Securely processed through trusted third-party gateways (we do not store credit/debit card details on our servers).
How We Use Your Information
We use your information for:
- Processing and delivering orders.
- Sending order confirmations, invoices, and tracking details.
- Customer support and responding to queries.
- Improving website performance, product listings, and user experience.
- Sending promotional offers, newsletters, and updates (only if you opt-in).
- Ensuring fraud prevention and secure transactions.
Sharing of Information
We do not sell or rent your personal information. Your data is only shared with:
- Payment processors for secure transactions.
- Logistics/shipping partners to deliver your orders.
- IT/analytics service providers for website functionality and insights.
- Legal authorities if required by law.
Cookies & Tracking
Our website uses cookies to:
- Remember your preferences.
- Improve shopping experience.
- Analyze traffic via Google Analytics or similar tools.
- Show relevant ads through remarketing.
You can disable cookies in your browser settings, but some features may not work properly.
Data Retention
- Order details and transaction records are stored as long as required by tax and accounting laws.
- Marketing data is retained until you unsubscribe.
- You may request deletion of your personal information at any time.
Security Measures
We use SSL encryption and trusted payment gateways to safeguard your information. While no method is 100% secure, we take all reasonable steps to protect against unauthorized access, misuse, or disclosure.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your details.
- Opt out of marketing emails.
- Request deletion of your personal information (subject to legal obligations).
To exercise your rights, contact us at:
📧 info@divinecraftsindia.com
📞 +91-9899962288
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
For any queries regarding this Privacy Policy, please reach us at:
Divine Crafts India
🌐 Website: https://divinecraftsindia.com
📧 Email: info@divinecraftsindia.com
📞 Phone: +91-9899962288
🏠 Address: Ghaziabad, Uttar Pradesh